How fast will my gloves arrive?

Most of our gloves are made ‘to order’ but we work swiftly. Our ‘time to make’ ranges from one to three days, depending on how busy the atelier is. If your order is time critical, we offer a "rush" priority service - you can select this at checkout. Please see checkout options for an accurate total (glovemaking + shipping) delivery time.

Can I return/exchange?

Yes - there is a 60 day window for you to consider your purchase. Gloves returned with in a saleable condition will be eligible for a refund, exchange or store credit. Please see our return policy for more information.

Will they fit?

Yes - they will fit like a glove ought to fit, but please take care when providing accurate sizing information. For guidance on this, please refer to our measuring guide. Please take care with the sizing info and, if you have any doubts or concerns, do not hesitate to get in touch. We are here to help and we really want your gloves to fit perfectly.

Can I have a personal message included?

Yes - we send a handwritten note with every order. This will be an option during the checkout process. Just let us know if you want to say something special!

One glove or two?

Some people have asked this question! You will receive a pair of gloves.

Not sure about glove style - can I speak to a real person?

Of course! Contact us via phone, email, WhatsApp or Instagram during UK business hours, details can be found here.

We also provide free (no charge, no pressure) video stylist consultations. This provides a hassle-free way to shop our collections, wherever you are around the world. From navigating the right glove for a specific event, to finding a perfect match for the big day, our dedicated team is on hand to help.

How can I tell if the glove will match my outfit/work with my dress?

We strongly recommend that you book a video stylist consultation. Just like our gloves, each appointment is bespoke to you. It’s free - no charge, no pressure - and fun. You’ll be asked to let us know of any specific requests ahead of your consultation and maybe share a link or an image of the dress, and then we can walk you through the options. We also offer complimentary material swatches. We charge for shipping the swatches but this charge is instantly reimbursed to you as store credit, which can be used against your order. 

Can I order a bespoke length?

Yes. Please reach out to us ahead of placing your order. Please note, this may make the purchase non refundable. 

Can I order a bespoke colour?

Yes, we work with a very good dyeing house.This service is available for all gloves, apart from leather and suede styles. Please reach out to us ahead of placing your order. Please note, this may make the purchase non refundable. 

Can I wear my engagement/wedding ring over my gloves?

Gloves made from Tulle or Silk can be fine enough for rings to slip over. 

Where are the gloves made?

All our fabric gloves are made right here in our atelier in Sussex, England. Our leather gloves are made by our partners in Naples, Italy.

Do you have a shop?

No - but you are welcome to visit us in Sussex. Be sure to call first. We are about 90 minutes by car from London. Alternatively, if you are visiting the UK and short of time, we can usually deliver to your hotel/UK address 'next day'.