How fast will my gloves be dispatched?
We offer to all countries an Express and Priority service. With Express we aim to have your gloves made and one their way within 3 working days of receiving your order; with Priority we aim to do this within 1 working day.
How long does shipping take?
- For deliveries to the United Kingdom we use Royal Mail Tracked 24, which is a next day service 95% of the time
- For deliveries to the United States, we mostly use UPS which delivers to every state within 1 - 2 working days. If you require a Saturday delivery, we can normally arrange this.
- For deliveries to the rest of the world, we typically use Fedex which delivers everywhere within 2 - 6 working days.
When you have entered your address details in the checkout, you will see an accurate forecast for the total number of days it will take for you to receive your order
How much does shipping cost?
We offer express shipping for free to all countries in the world except for the European Union, Switzerland & Canada. This is because we pay all duty and tax on your behalf, so the charge you see at checkout is to cover this cost.
Will I have to pay import duty?
If you are ordering to any of the below countries / regions
- United States
- European Union
- New Zealand
... there will be no duty or tax to pay. There will be nothing further to pay after you have checked out on our website.
For those in other countries, please check with your local customs jurisdiction as there may be an amount to pay when your order arrives.
How will my gloves be presented?
All our gloves come with a storage bag for safe keeping. All orders are delivered in our presentation box which is, like our gloves, built to last. For us, it's about the product, not the packaging, but when we designed our box we made sure it was beautiful and we chose the colour, 'light cockpit green' to symbolise a style that endures. If the gloves are a gift for somebody special, we'll be happy to include a handwritten note - just let us know in the order notes section during checkout.
Do you offer returns?
Yes, please see here for our full details on returns