This site looks strange because your web browser is very old. Please click here upgrade to a browser that supports basic web standards so you can see the site in its full glory! If you would rather not upgrade right now, the site is still fully functional.
Returns policy.
In addition to your statutory rights we will accept the return of goods for exchange or refund for up to three weeks from the date of delivery to you. After this time only faulty goods may be returned. When returning goods please obtain a proof of posting. Except where goods are faulty the cost of returning goods will not be refunded.
The address for returns is
Cornelia James Ltd
Unit 4 Cliffe Ind Estate
Lewes
BN8 6JL
England
Unit 4 Cliffe Ind Estate
Lewes
BN8 6JL
England
Privacy
In order to complete your transaction with us you may have furnished us with details of your address, email address and credit or debit card. These may be retained by us for future use but will not be disclosed to any third party without your permission.
Online transactions involve the creation of cookies. This facilitates the completion of your order and enables us to compile statistics that will help us to build a better website. Cookies provide anonymous information - you cannot be identified personally.
Security
All Cornelia James online transactions take place in a safe environment using the latest security technology. All credit card information is encrypted using a technique of the highest standard available and certified by VeriSign, the world’s most respected certification body for internet firms.
If you are not happy to shop online please call us on 01273 485900. We are open during normal office hours. If you have any concerns at all about any aspect of our goods or services please contact us by ‘phone or email.
Our Postal address is:-
Cornelia James Ltd
Unit 4 Cliffe Ind Estate
Lewes
Unit 4 Cliffe Ind Estate
Lewes
BN8 6JL
England
England
By placing an order with us you signify that you have read and understood all of the above.
Cornelia James Ltd is registered in England and Wales,company registration no. 403334. Our registered address is 19 New Road, Brighton BN1 1EY. Our registered VAT number is GB 190 1699 49. Cornelia James Ltd.s total liability for any claim howsoever arising shall not exceed the price of goods supplied by Cornelia James Ltd to the customer, together with any postage costs incurred. Customers’ statutory rights are not affected by this statement.